I was diagnosed with invasion ductal breast cancer in October 2008 on the basis of a biopsy. For that procedure and over the next few months, I spent about $10,000 out of pocket for diagnostic procedures to determine what kind of treatment I would have. (These were just the costs that my insurer didn't cover.) After spending all that money and consulting with seven different doctors, I was left with no certainty of what to do next. All the information I got was conflicting. The process was dehumanizing and exhausting. Then I spoke with Dr. Moss . He gave me more and better information than I had gotten from the top breast cancer specialists in my home city . For the first time since I discovered the lump on my breast, I felt heard. I now have a clear plan of what to do for diagnosis, treatment, and ongoing monitoring. Dr. Moss, thank you for your kindness and for the thoroughness you bring to your work. The service you perform is indispensable.